Title - Customer feedback

We are delighted to have received the following accolades from our customers

Hampshire County Council Social Services Department
"I am very pleased to endorse the work that Jackie Pool Associates Ltd. has delivered in partnership with Hampshire SSD. The professionalism of all staff is absolute and their commitment is to develop training programmes that will not simply 'tick the box' but really inspire and motivate staff to drive forward improvement in outcomes for the people we provide care services for, long after the training has ended".
Nikki Griffiths
Learning & Development Adviser


BUPA Care Homes
"JPA has consistently demonstrated an ability to not only meet, but to surpass expectations. Our staff has provided feedback on how their skills have improved, how they feel more confident at work and how they feel their residents' quality of life has improved".
Dr Graham Stokes
Head of Mental Health - BUPA Care Homes


Independent Care Home Owner
"Jackie Pool is a recognised a respected authority in Dementia Care both in Health and Social Care circles. Being able to advertise that we use her as our dedicated dementia care trainer has, I am convinced, assisted many in deciding that The White House has the expertise to care for those with complex needs and some times challenging behaviour resulting from their dementia".
Julie Harrison
The White House (Curdridge) Ltd



Independent Care Home
"Since adopting the JPA ProActive System, communication with and wellbeing of our residents has soared. And that goes for all our staff!".
Debbie Powell
Matron
Springfield Care Homes

www.springfieldnursing.co.uk/careinfo.php


Kirklees Council- Social Services Department
"We have seen a big difference in our staff and the environment. The whole impact on staff and service provision is very positive. Staff had nothing but positive comments about the training and how it had opened their minds to new thinking and ways of working".
Jackie McGranaghan
Training and Development Officer



Salvation Army
"We were looking for quality training for our staff and discovered the ProActive System. We really liked the cascade aspect of the scheme, the fact that there is now a champion at each home, and that their knowledge is being sread out across all staff. The ProActive System is already making a big difference, imporving the whole way of thinking about dementia care".
Elaine Cobb
Director of Older People Services