“With growing pressures on care environments and the managers to deliver higher and measurable standards of care, it has been recognised throughout the care profession that the theories are “the easy bit”, explains Jackie Pool, managing director of JPA.
Empowering managers and helping them to achieve a cultural change with the commitment of staff at all levels is key to ensuring success in delivering a more therapeutic environment.
The recent care workforce review highlighted that the staff must be well trained, appropriately qualified and motivated, stating that care workers should feel supported in their work by excellent leadership and management.
Our systems and training sessions for managers and leaders turn concepts into action and assist care services to work towards improving CSCI star quality ratings.
